Effective Date: July 31, 2025
At Loyalty Consultancy, your privacy is not just a formality. It is a responsibility we take seriously. Whether you are exploring our services or trusting us with sensitive business matters, you can be assured that your information is handled with care, clarity, and full transparency.
Collecting Personal Information
When you visit our website or reach out to us, certain pieces of information are collected. This may include your name, company details, phone number, email address, and any message or query you send through contact forms. We may also collect non-personal data such as your IP address, the device you are using, browser details, or pages visited on our site. These are collected to better understand how our website is being used so we can improve your experience.
We do not collect any personal data unless it is provided to us directly by you, and we never request sensitive information unless it is absolutely necessary for providing our services.
How We Use the Information
We use the information you provide to respond to your requests, offer relevant services, and maintain communication where necessary. For example, if you ask us about VAT advisory or corporate tax planning, we will use your contact details to reply with the right advice or arrange a consultation.
We may also use your information to understand website behavior, improve our online content, and ensure that everything runs smoothly and securely behind the scenes. If you subscribe to receive updates or newsletters, your information is used to send you occasional messages that we believe will be helpful or interesting. You are always free to opt out.
Cookies and Browsing Data
Our website uses cookies to function properly and to understand how users interact with different pages. Cookies are small text files placed on your device. They help us improve website speed, remember your preferences, and display content more effectively. You can disable cookies through your browser settings if you prefer not to allow them.
Please note that while disabling cookies will not stop you from accessing our site, it may affect how certain pages load or behave.
Data Storage and Protection
All personal information is stored securely. We use up-to-date security measures to protect your data from unauthorized access or misuse. This includes access controls, encrypted storage, and continuous monitoring to detect unusual activity.
Only authorized team members at Loyalty Consultancy are allowed to view or handle personal data. We do not share your information with third-party vendors unless it is essential for providing a specific service and always under strict privacy agreements.
Third-Party Services and External Links
Sometimes, our website may include links to other websites or tools provided by trusted service partners. Once you leave our site, please note that our privacy policy no longer applies. We recommend checking the privacy statements of any other sites you visit. We are not responsible for the practices or content of external websites.
Your Rights and Choices
You have full control over your data. You can ask us at any time what information we hold about you. If something is incorrect or outdated, we will correct it. If you would like us to stop sending you emails or delete your data completely, we will respect that request, provided we are not legally obligated to retain it for compliance or regulatory purposes.
We respond promptly and respectfully to all requests regarding personal data. Please email us directly using the contact information below to make any inquiries.
Data Retention
We keep personal information only for as long as it is necessary. This might include the duration of our working relationship or longer if required by law. When there is no longer a valid reason to keep your data, we securely delete it or anonymize it so that it cannot be traced back to you.
Keeping This Policy Up to Date
This privacy policy may be updated from time to time as we enhance our services or comply with new regulations. When we make changes, we will revise the effective date at the top of this page. For major updates, we may also notify you by email or display a message on our website.
We encourage you to review this page regularly so you always understand how your data is being handled.
Contact Us
If you have any questions about this privacy policy or how we manage your data, please do not hesitate to get in touch. We are happy to assist with any concerns you may have.
Loyalty Consultancy
📧 Email: [email protected]
📞 Phone: +971 58 591 1987
📍 Dubai, United Arab Emirates